Fernández-Muñoz, Juan José; M. Moguerza, Javier; … - In: International Journal of Quality and Service Sciences 11 (2019) 3, pp. 346-356
Purpose: This paper aims to study the effect of imbalanced data in tourism quality models. It is demonstrated that this imbalance strongly affects the accuracy of tourism prediction models for hotel recommendation. Design/methodology/approach: A questionnaire was used to survey 83,740 clients...