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The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists : the mediating role of relationship quality
Su, LuJun; Swanson, Scott R.; Chen, Xiaohong - In: Tourism management : research, policies, practice 52 (2016), pp. 82-95
Persistent link: https://www.econbiz.de/10011418366
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Effects of service fairness and service quality on tourists' behavioral intentions and subjective well-being
Su, LuJun; Huang, Songshan; Chen, Xiaohong - In: Journal of travel and tourism marketing 32 (2015) 3/4, pp. 290-307
Persistent link: https://www.econbiz.de/10011312574
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Service fairness, consumption emotions, satisfaction, and behavioral intentions : the experience of Chinese heritage tourists
Su, LuJun; Hsu, Maxwell K. - In: Journal of travel and tourism marketing 30 (2013) 7/8, pp. 786-805
Persistent link: https://www.econbiz.de/10010246263
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The impact of perceived service fairness and quality on the behavioral intentions of Chinese hotel guests : the mediating role of consumption emotions
Su, LuJun; Swanson, Scott R.; Chen, Xiaohong - In: Journal of travel and tourism marketing 33 (2016), pp. 88-102
Persistent link: https://www.econbiz.de/10011485027
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Reputation and intentions : the role of satisfaction, identification, and commitment
Su, LuJun; Swanson, Scott R.; Chinchanachokchai, Sydney; … - In: Journal of business research : JBR 69 (2016) 9, pp. 3261-3269
Persistent link: https://www.econbiz.de/10011514770
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Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun; Hsu, Maxwell K.; Marshall, Kimball P. - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
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Social responsibility and reputation influences on the intentions of Chinese Huitang Village tourists : mediating effects of satisfaction with lodging providers
Su, LuJun; Swanson, Scott R.; Chen, Xiaohong - In: International journal of contemporary hospitality management 27 (2015) 8, pp. 1750-1771
Persistent link: https://www.econbiz.de/10011447388
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How do group size and group familiarity influence tourist satisfaction? : the mediating role of perceived value
Su, LuJun; Cheng, Jin; Huang, Yinghua - In: Journal of travel research : a quarterly publication of … 60 (2021) 8, pp. 1821-1840
Persistent link: https://www.econbiz.de/10012625589
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Does seeing deviant other-tourist behavior matter? : the moderating role of travel companions
Su, LuJun; Cheng, Jin; Wen, Jun; Kozak, Metin; Teo, … - In: Tourism management : research, policies, practice 88 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013194486
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First-time versus repeat tourists : resistance to negative information
Su, LuJun; Hsu, Maxwell K.; Huels, Brian - In: Journal of service theory and practice 32 (2022) 2, pp. 258-282
Persistent link: https://www.econbiz.de/10013190889