Service fairness, consumption emotions, satisfaction, and behavioral intentions : the experience of Chinese heritage tourists
LuJun Su; Maxwell K. Hsu
| Year of publication: |
2013
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|---|---|
| Authors: | Su, LuJun ; Hsu, Maxwell K. |
| Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 30.2013, 7/8, p. 786-805
|
| Subject: | Service fairness | consumption emotions | satisfaction | behavioral intentions | heritage tourism | Kundenzufriedenheit | Customer satisfaction | Emotion | Urlaubsverhalten | Holiday behaviour | Konsumentenverhalten | Consumer behaviour | China | Kulturgüter | Cultural heritage | Verbrauchereinstellung | Consumer attitudes | Gastronomie | Restaurant industry |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010246263