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AI agents as team members : effects on satisfaction, conflict, trustworthiness, and willingness to work with

Dennis, Alan; Lakhiwal, Akshat; Sachdeva, Agrim - In: Journal of management information systems : JMIS 40 (2023) 2, pp. 307-337

Persistent link: https://www.econbiz.de/10014302538

Determinants and consequences of trust in AI-based customer service chatbots

Prakash, Ashish Viswanath; Joshi, Arun; Nim, Shubhi; … - In: The service industries journal 43 (2023) 9/10, pp. 642-675

Persistent link: https://www.econbiz.de/10014321618

A consumer perspective of AI certification : the current certification landscape, consumer approval and directions for future research

Blösser, Myrthe; Weihrauch, Andrea - In: European journal of marketing 58 (2024) 2, pp. 441-470

Persistent link: https://www.econbiz.de/10014482690

A research agenda for trust : interdisciplinary perspectives

Mayer, Roger C. (ed.); Mayer, Barbara M. (ed.) - 2024 - First edition

artificial intelligence, psychology, medicine and law enforcement to outline and assess current trust research, emphasizing how … trust is a critical issue in the 21st century affecting countless areas of the modern world. A Research Agenda for Trust … analyzes the concept of trust within a variety of contexts, such as sociology, computer science, cognitive psychology …

Persistent link: https://www.econbiz.de/10014466838

Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts

Patrizi, Michela; Šerić, Maja; Vernuccio, Maria - In: Journal of retailing and consumer services 77 (2024), pp. 1-10

Persistent link: https://www.econbiz.de/10014462234

How institutional actions before vaccine affect time vaccination intention later : prediction via machine learning

Bughin, Jacques; Cincera, Michele - In: Journal of industrial integration and management : … 8 (2023) 3, pp. 277-292

Persistent link: https://www.econbiz.de/10014436028

Role of trust in customer attitude and behaviour formation towards social service robots

Della Corte, Valentina; Sepe, Fabiana; Gursoy, Dogan; … - In: International journal of hospitality management 114 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014440008

Building trust in fintech : an analysis of ethical and privacy considerations in the intersection of big data, AI, and customer trust

Aldboush, Hassan H. H.; Ferdous, Marah - In: International Journal of Financial Studies : open … 11 (2023) 3, pp. 1-18

This research paper explores the ethical considerations in using financial technology (fintech), focusing on big data, artificial intelligence (AI), and privacy. Using a systematic literature-review methodology, the study identifies ethical and privacy issues related to fintech, including bias,...

Persistent link: https://www.econbiz.de/10014419531

Mechanisms of cognitive trust development in artificial intelligence among front line employees : an empirical examination from a developing economy

Shamim, Saqib; Yumei, Yang; Zia, Najam ul; Khan, Zaheer; … - In: Journal of business research : JBR 167 (2023), pp. 1-13

Persistent link: https://www.econbiz.de/10014383070

Algorithmic Colonization : Automating Love and Trust in the Age of Big Data

Wang, Hao - 2023

and exploration with others in love and trust relations. As argued, such a process of algorithmic colonization may lead to …

Persistent link: https://www.econbiz.de/10014263963