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Customer efficiency, channel usage, and firm performance in retail banking

Xue, Mei; Hitt, Lorin M.; Harker, Patrick T. - In: Manufacturing & service operations management : M & SOM 9 (2007) 4, pp. 535-558

Persistent link: https://www.econbiz.de/10003578707

Smooth it like the 'Joneses'? : estimating peer-group effects in intertemporal consumption choice

Maurer, Jürgen; Meier, André - In: The economic journal : the journal of the Royal … 118 (2008), pp. 454-476

Persistent link: https://www.econbiz.de/10003679212

Modeling the underreporting bias in panel survey data

Yang, Sha; Zhao, Yi; Dhar, Ravi - In: Marketing science : the marketing journal of the … 29 (2010) 3, pp. 525-539

Persistent link: https://www.econbiz.de/10003984577

Smooth it like the 'Joneses'? : estimating peer-group effects in intertemporal consumption choice

Maurer, Jürgen; Meier, André - 2008

Persistent link: https://www.econbiz.de/10003813421

Capturing consumer heterogeneity in loyalty evolution patterns

Yoon, Kanghyun; Tran, Thanh V. - In: Management research review 34 (2011) 6, pp. 649-662

Persistent link: https://www.econbiz.de/10009247597

Does transport behavior influence preferences for electromobility? : an analysis based on person- and alternative-specific error components

Bahamonde-Birke, Francisco - 2015

The interconnection among different choices by the same decision-maker is fairly well established in the literature. Along this line, this paper aims to identify how preferences for electromobility are affected by mode choices for regular trips. With this purpose in mind, a framework based on...

Persistent link: https://www.econbiz.de/10011392243