We hypothesize that the accessibility of task-relevant knowledge determines whether judgments reflect the substance of the information that is brought to mind or the ease of generating and retrieving such information. Our findings indicate that when relevant knowledge is highly accessible or not...

Four studies investigate how consumers' regulatory orientation and the decision strategies used to process message information affect their judgments. Evaluations of the chosen brand were more favorable when individuals with a prevention focus used decision strategies that enhanced the accuracy...

The results of four studies examining the effect of mood on the learning of brand names show that a positive mood enhances the learning of brand names in relation to a neutral mood. Respondents' clustering of the brand names they recalled suggests that a positive mood fosters relational...

Two studies examine the impact of adding parity features to an advertising message that compares a dominant target brand to a competitor. We document that in some instances the presence of parity features prompts more favorable target evaluations (enhancement), whereas in others it results in...