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Bumrungrad International Hospital's brand personality : a content analysis of medical toursts' online pation testimonials

Guiry, Michael; Guanajuato, Salyna - In: International journal of leisure and tourism marketing … 3 (2012/13) 4, pp. 328-343

Persistent link: https://www.econbiz.de/10010359153

The assessment of service quality in private hospitals in Amman area using the gap approach

Khraisat, Alaa; Sweis, Rateb J.; Saleh, Rawan; Suifan, … - In: International journal of productivity and quality … 22 (2017) 3, pp. 281-308

Persistent link: https://www.econbiz.de/10011861155

Why is India a popular destination for Bangladeshi medical tourists? : a study based on perceived justice by Bangladeshi patients

Nabi, Md. Noor Un; Khan, Sarif Mohammad; Misbauddin, S. M. - In: International journal of pharmaceutical and healthcare … 17 (2023) 3, pp. 265-287

Persistent link: https://www.econbiz.de/10014336914

Understanding the influence of "feeling at home" on healthcare travelers' well-being : a comparison of Airbnb and hotel homescapes

Suess, Courtney; Kang, Sungeun; Dogru, Tarik; Mody, … - In: Journal of travel and tourism marketing 37 (2020) 4, pp. 479-494

Persistent link: https://www.econbiz.de/10012289351

Services marketing and medical tourism : the impact on private health services in Bangkok

James, Paul - In: Journal of management research 12 (2020) 1, pp. 37-56

Persistent link: https://www.econbiz.de/10012156642

The influence of branding and communication on the perception of value : a study from the perspective of medical tourism services

Sousa, Bruno; Alves, Gisela Maria - In: International journal of services and operations … 44 (2023) 3, pp. 355-367

Persistent link: https://www.econbiz.de/10014311713

Alternative information processing mechanisms in hospital supply chains : impact on cost, quality, and patient satisfaction

Peng, Xiaosong; Flynn, Barbara Bechler; Narayanan, … - In: Decision sciences 54 (2023) 5, pp. 494-513

Persistent link: https://www.econbiz.de/10014432005

Measuring the quality of health services provided at a Greek public hospital through patient satisfaction : case study: the general hospital of Kavala

Georgiadou, Vasiliki A.; Maditinos, Dimitrios - In: International journal of business and economic sciences … 10 (2017) 2, pp. 60-72

Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …

Persistent link: https://www.econbiz.de/10011709598

Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital

Raharjo, Hendry; Guglielmetti Mugion, Roberta; Di … - In: Total quality management & business excellence : an … 27 (2016) 7/8, pp. 853-874

Persistent link: https://www.econbiz.de/10011581162

The effect of creating new secondary health services on patients' perceptions : a Kano service quality analysis approach

Vassiliadis, Chris A.; Fotiadis, Anestis K.; … - In: Total quality management & business excellence : an … 25 (2014) 8, pp. 897-907

Persistent link: https://www.econbiz.de/10010393800