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Reprint of: Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza; Heo, Cindy Yoonjoung; Clergue, … - In: International journal of hospitality management 112 (2023), pp. 1-6
Persistent link: https://www.econbiz.de/10014334776
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Influences of consumer characteristics on fairness perceptions of revenue management pricing in the hotel industry
Heo, Cindy Yoonjoung; Lee, Seoki - In: International journal of hospitality management 30 (2011) 2, pp. 243-251
Persistent link: https://www.econbiz.de/10008907671
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Customers' perceptions of demand-driven pricing in revenue management context : comparisons of six tourism and hospitality industries
Heo, Cindy Yoonjoung; Lee, Seoki - In: International journal of revenue management : IJRM 4 (2010) 3/4, pp. 382-402
Persistent link: https://www.econbiz.de/10008746338
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Corporate social responsibility and customer satisfaction among US publicly traded hotels and restaurants
Lee, Seoki; Heo, Cindy Yoonjoung - In: International journal of hospitality management 28 (2009) 4, pp. 635-637
Persistent link: https://www.econbiz.de/10003875891
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Application of revenue management practices to the theme park industry
Heo, Cindy Yoonjoung; Lee, Seoki - In: International journal of hospitality management 28 (2009) 3, pp. 446-453
Persistent link: https://www.econbiz.de/10003855832
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Internationalization of US publicly traded restaurant companies : a transaction cost economics perspective ; research note
Lee, Seoki; Koh, Yoon; Heo, Cindy Yoonjoung - In: Tourism economics : the business and finance of tourism … 17 (2011) 2, pp. 465-471
Persistent link: https://www.econbiz.de/10008992065
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Consumers' willingness to pay for green initiatives of the hotel industry
Kang, Kyung Ho; Stein, Laura; Heo, Cindy Yoonjoung; … - In: International journal of hospitality management 31 (2012) 2, pp. 564-572
Persistent link: https://www.econbiz.de/10009503285
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Determining guests' willingness to pay for hotel room attributes with a discrete choice model
Masiero, Lorenzo; Heo, Cindy Yoonjoung; Pan, Bing - In: International journal of hospitality management 49 (2015), pp. 117-124
Persistent link: https://www.econbiz.de/10011379965
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Do luxury room amenities affect guests' willingness to pay?
Heo, Cindy Yoonjoung; Hyun, Sunghyup Sean - In: International journal of hospitality management 46 (2015), pp. 161-168
Persistent link: https://www.econbiz.de/10011301975
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Restaurant revenue management : do perceived capacity scarcity and price differences matter?
Heo, Cindy Yoonjoung; Lee, Seoki; Mattila, Anna; Hu, Clark - In: International journal of hospitality management 35 (2013), pp. 316-326
Persistent link: https://www.econbiz.de/10010225775