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Consumer behaviour
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Journal of retailing and consumer services
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of strategic marketing
7
Australasian marketing journal
6
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
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Finance research letters
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ECONIS (ZBW)
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OLC EcoSci
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Other ZBW resources
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RePEc
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1
Less is more! : a pathway to consumer's transcendence
Duong, Trang Thi-Thuy
;
Ngo, Liem Viet
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253537
Saved in:
2
Toward a theory of corporate apology : mechanisms, contingencies, and strategies
Shao, Wei
;
Moffett, Jordan W.
;
Quach, Sara
; …
- In:
European journal of marketing
56
(
2022
)
12
,
pp. 3418-3452
Persistent link: https://www.econbiz.de/10013457447
Saved in:
3
When do-good meets empathy and mindfulness
Thi Nguyet Que Nguyen
;
Ngo, Liem Viet
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 22-29
Persistent link: https://www.econbiz.de/10012114111
Saved in:
4
Negative and positive customer shopping experience in an online context
Barari, Mojtaba
;
Ross, Mitchell
;
Surachartkumtonkun, …
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012171916
Saved in:
5
Unfair customer reviews : third-party perceptions and managerial responses
Surachartkumtonkun, Jiraporn
;
Grace, Debra
;
Ross, Mitchell
- In:
Journal of business research : JBR
132
(
2021
),
pp. 631-640
Persistent link: https://www.econbiz.de/10012581646
Saved in:
6
Customer perceptions in possession-processing services : factors and indicators of behavioural loyalty
Boonnark, Kittisorn
;
Ross, Mitchell
; …
- In:
Transforming relationship marketing : strategies and …
,
(pp. 83-99)
.
2021
Persistent link: https://www.econbiz.de/10012318908
Saved in:
7
Examining antecedents of reconciliation following service failure and recovery
Radu, Alexandru
;
Surachartkumtonkun, Jiraporn
;
Weaven, Scott
- In:
Journal of strategic marketing
28
(
2020
)
5
,
pp. 417-433
Persistent link: https://www.econbiz.de/10012313910
Saved in:
8
A meta-analysis on peer-to-peer accommodation adoption
Ashaduzzaman, Md
;
Weaven, Scott
;
Ross, Mitchell
; …
- In:
Psychology & marketing
40
(
2023
)
12
,
pp. 2504-2525
Persistent link: https://www.econbiz.de/10014432489
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9
Utilising machine learning to investigate actor engagement in the sharing economy from a cross-cultural perspective
Barari, Mojtaba
;
Ross, Mitchell
;
Quach, Sara
; …
- In:
International marketing review
40
(
2023
)
6
,
pp. 1409-1431
Persistent link: https://www.econbiz.de/10014470381
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10
Impulse buying : a systematic literature review and future research directions
Redine, Artem
;
Deshpande, Sameer
;
Jebarajakirthy, Charles
; …
- In:
International journal of consumer studies
47
(
2023
)
1
,
pp. 3-41
Persistent link: https://www.econbiz.de/10014246593
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