//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Pharmacies providing health se...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
24
Konsumentenverhalten
23
Relationship marketing
19
Beziehungsmarketing
18
Customer satisfaction
17
Italy
16
Kundenzufriedenheit
15
Dienstleistungsqualität
13
Italien
13
Service quality
13
Value creation
11
Betriebliche Wertschöpfung
10
Innovation
8
Innovation management
8
Innovationsmanagement
8
KMU
8
Quality management
8
Qualitätsmanagement
8
SME
8
Tourism
8
B-to-B-Marketing
7
Business-to-business
7
Business-to-business marketing
7
Partial least squares
7
Service-dominant logic
7
Structural equation model
7
Strukturgleichungsmodell
7
Brand image
6
Brand management
6
Business network
6
Customer integration
6
Customer value
6
Firm performance
6
Gesundheitswesen
6
Health care
6
Health care system
6
Kundenintegration
6
Lieferantenmanagement
6
Loyalty
6
PLS-SEM
6
more ...
less ...
Online availability
All
Undetermined
115
Free
16
Type of publication
All
Article
175
Book / Working Paper
8
Type of publication (narrower categories)
All
Article in journal
99
Aufsatz in Zeitschrift
99
research-article
19
Aufsatz im Buch
9
Book section
9
Conference paper
3
Konferenzbeitrag
3
Article
2
Aufsatzsammlung
2
Case study
2
Fallstudie
2
Hochschulschrift
1
Thesis
1
conceptual-paper
1
more ...
less ...
Language
All
English
167
Undetermined
12
German
3
French
1
Author
All
Cassia, Fabio
66
Zardini, Alessandro
34
Kuppelwieser, Volker
32
Cobelli, Nicola
28
Kuppelwieser, Volker G.
28
Magno, Francesca
28
Rossignoli, Cecilia
23
Ricciardi, Francesca
13
Finsterwalder, Jörg
11
Klaus, Philipp
11
Bullini Orlandi, Ludovico
9
Manthiou, Aikaterini
8
Gill, Liz
7
Ugolini, Marta
7
Sarstedt, Marko
6
Ugolini, Marta Maria
6
White, Lesley
6
Kraus, Sascha
5
Nicolini, Valentina
5
Tuzovic, Sven
5
Vigolo, Vania
5
Baccarani, Claudio
4
Chiarini, Andrea
4
Confente, Ilenia
4
Marino, Alberto
4
Rossato, Chiara
4
Russo, Ivan
4
Simpson, Merlin C.
4
Bruni, Attilio
3
Casalegno, Cecilia
3
Castellani, Paola
3
Chiummo, Gabriel
3
Civera, Chiara
3
Helkkula, Anu
3
Hollebeek, Linda D.
3
Klaus, Phil
3
Klinner, Christiane
3
Mola, Lapo
3
Ringle, Christian M.
3
Arruda Filho, Emilio Jose Montero
2
more ...
less ...
Institution
All
Nomos Verlagsgesellschaft
1
Published in...
All
The TQM Journal
14
Journal of retailing and consumer services
12
The TQM journal : the international review of organizational improvement
12
Journal of business research : JBR
10
Technological forecasting & social change : an international journal
6
Journal of Business & Industrial Marketing
5
Journal of Services Marketing
5
International journal of pharmaceutical and healthcare marketing : IJPHM
4
International journal of technology marketing : IJTMkt
3
Journal of innovation & knowledge : JIK
3
Health marketing quarterly
2
International Journal of Contemporary Hospitality Management
2
International Journal of Entrepreneurial Behavior & Research
2
International Journal of Pharmaceutical and Healthcare Marketing
2
International Journal of Quality and Service Sciences
2
International entrepreneurship and management journal
2
International journal of contemporary hospitality management
2
International journal of hospitality management
2
Journal of Service Management
2
Journal of customer behaviour
2
Journal of decision systems
2
Journal of service research
2
Management revue : socio-economic studies
2
Managing service quality : MSQ ; an international journal
2
Marketing letters : a journal of research in marketing
2
Review of managerial science : RMS
2
The journal of business & industrial marketing
2
The journal of services marketing
2
The marketing review
2
World review of entrepreneurship, management and sustainable development
2
Asia-Pacific Journal of Business Administration
1
Asia-Pacific journal of business administration
1
Australasian marketing journal
1
Australian journal of management
1
Corporate Social Responsibility and Environmental Management
1
Digital technology and organizational change : reshaping technology, people, and organizations towards a global society
1
Economic research
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
1
Entrepreneurial challenges in the 21st century : creating stakeholder value co-creation
1
more ...
less ...
Source
All
ECONIS (ZBW)
116
Other ZBW resources
48
OLC EcoSci
13
RePEc
4
EconStor
2
Showing
1
-
10
of
183
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Towards the use of chronological age in research - a cautionary comment
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 17-22
Persistent link: https://www.econbiz.de/10011598533
Saved in:
2
Value creation in online services
Kuppelwieser, Volker
;
Simpson, Merlin C.
- In:
Service Value als Werttreiber : Konzepte, Messung und …
,
(pp. 457-465)
.
2014
Persistent link: https://www.econbiz.de/10010359414
Saved in:
3
Transformative service research and service dominant logic : quo Vaditis?
Kuppelwieser, Volker
;
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 91-98
Persistent link: https://www.econbiz.de/10011434091
Saved in:
4
Retail companies' internationalization behavior and the 2008 crisis
Pederzoli, Daniele
;
Kuppelwieser, Volker
- In:
International journal of retail & distribution management
43
(
2015
)
9
,
pp. 870-894
Persistent link: https://www.econbiz.de/10011456593
Saved in:
5
Developing a framework of service convenience in health care : an exploratory study for a primary care provider
Tuzovic, Sven
;
Kuppelwieser, Volker
- In:
Health marketing quarterly
33
(
2016
)
2
,
pp. 127-148
Persistent link: https://www.econbiz.de/10011517947
Saved in:
6
Exploring the influence of customers' time horizon perspectives on the satisfaction-loyalty link
Kuppelwieser, Volker
;
Sarstedt, Marko
- In:
Journal of business research : JBR
67
(
2014
)
12
,
pp. 2620-2627
Persistent link: https://www.econbiz.de/10010483030
Saved in:
7
The role of context and motivation variables in mobile commerce usage : a further perspective on Chong; 2013
Kuppelwieser, Volker
;
Sarstedt, Marko
;
Tuzovic, Sven
- In:
Technological forecasting & social change : an …
88
(
2014
),
pp. 156-161
Persistent link: https://www.econbiz.de/10010483237
Saved in:
8
Dynamics of individual actors' self, social, and task pre-dispositions in multi-actor service ecosystems
Finsterwalder, Jörg
;
Kuppelwieser, Volker
;
Fisk, Raymond P.
- In:
Journal of business research : JBR
147
(
2022
),
pp. 518-531
Persistent link: https://www.econbiz.de/10013271533
Saved in:
9
Man vs machine : examining the three themes of service robotics in tourism and hospitality
Manthiou, Aikaterini
;
Klaus, Philipp
;
Kuppelwieser, Volker
- In:
Electronic markets : EM ; the international journal of …
31
(
2021
)
3
,
pp. 511-527
Persistent link: https://www.econbiz.de/10012666403
Saved in:
10
Measuring customer experience quality : the EXQ scale revisited
Kuppelwieser, Volker
;
Klaus, Philipp
- In:
Journal of business research : JBR
126
(
2021
),
pp. 624-633
Persistent link: https://www.econbiz.de/10012494329
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->