An ample repertoire of leadership behaviors available to the manager is expected to guarantee his/her effectiveness transcending situations, but research in the call-center context has identified a specific form of effective supervision: people-oriented leadership. The purpose of this paper is...

This study explores the impact of cultural resemblance on the management control system (MCS) of supplier relationships. Although MCSs are contingent on situational characteristics and this contingency fit is associated with good performance, it remains unclear whether cultural resemblance...

Purpose The purpose of this paper is to contribute to the understanding of the relationship between different types of organizational culture (hierarchical, clan or group, market or rational and adhocratic) and sustainability through three dimensions (economic, environmental and social) in...

Knowledge-Intensive Firms are a relevant research and practice field because there is much interest in factors promoting their competitiveness. Scholarly literature has noted that organizational culture is a resource is related to the achievement of competitive advantages. Nevertheless,...