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Financial constraints and productivity growth across the size spectrum : microeconomic evidence from Morocco

Ferragina, Anna Maria; Mazzotta, Fernanda; Sekkat, Khalid - In: Eurasian business review 6 (2016) 3, pp. 361-381

across firm size classes and across sectors and in what way is it different? We explore these issues for Morocco. We use firm … level data, taken from two surveys of the World Bank Enterprise Surveys (WES) for Morocco (2004, 2007), to investigate the …

Persistent link: https://www.econbiz.de/10011632227

Drivers of salespeople's AI acceptance : what do managers think?

Chen, Jing; Zhou, Wenkai - In: Journal of personal selling & sales management : JPSSM 42 (2022) 2, pp. 107-120

Persistent link: https://www.econbiz.de/10013361662

The impact of digital transformation on salespeople : an empirical investigation using the JD-R model

Guenzi, Paolo; Nijssen, E. J. - In: Journal of personal selling & sales management : JPSSM 41 (2021) 2, pp. 130-149

Persistent link: https://www.econbiz.de/10012584523

How the introduction of digital sales channels affects salespeople in business-to-business contexts : a qualitative inquiry

Bongers, Franziska M.; Schumann, Jan Hendrik; Schmitz, … - In: Journal of personal selling & sales management : JPSSM 41 (2021) 2, pp. 150-166

Persistent link: https://www.econbiz.de/10012584524

Digital Technology in Service Encounters : Effects on Frontline Employees and Customer Responses

Christ-Brendemühl, Sonja - 2022

Introduction -- Technology in Service Management -- Theoretical Foundations -- Study A: The Impact of Technology on Frontline Employees’ Process Deviance -- Study B: A 360-degree View of Technology Deployment -- Study C: A Dyadic Study on Employees’ Technostress and Customer Responses --...