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The learning model of crisis management: the COVID-19 case in the hospitality industry

Li, Bin; Zhang, Tingting; Chen, Yuting; Hua, Nan - In: Consumer Behavior in Tourism and Hospitality 17 (2022) 4, pp. 468-490

related to customers, employees, suppliers and society/public relations. Multiple stakeholders are discussed in the two … stakeholders. …

Persistent link: https://www.econbiz.de/10014691343

Reputation builds success – tomorrow’s annual report

Desmond, Peter - In: Corporate Communications: An International Journal 5 (2000) 3, pp. 168-173

Argues that most companies’ annual reports don’t take the opportunity to actually communicate with stakeholders …

Persistent link: https://www.econbiz.de/10014691493

Issues Negotiation™ – investing in stakeholders

Watson, Tom; Osborne‐Brown, Steve; Longhurst, Mary - In: Corporate Communications: An International Journal 7 (2002) 1, pp. 54-61

. Organisations are expected to change their approach to business, giving the same priority to all stakeholders, with integrity and …” them to stakeholders, and prepare their “defence”, will no longer be adequate. Issues Negotiaion™ offers business leaders a …

Persistent link: https://www.econbiz.de/10014691523

Can a city communicate? Bradford as a corporate brand

Trueman, Myfanwy; Klemm, Mary; Giroud, Axele - In: Corporate Communications: An International Journal 9 (2004) 4, pp. 317-330

This exploratory research examines how corporate communications can influence stakeholder perceptions to enhance or detract from the city as a brand. It uses the UK city of Bradford as a case study and adopts theoretical concepts of product and corporate branding. Balmer's AC 2 ID test of...

Persistent link: https://www.econbiz.de/10014691594

Petrobras' study of publics: a step towards achieving the company's strategic vision for 2020

Carneiro, Eraldo; André Costa, Marcos; Mendes Neto, Mário - In: Corporate Communications: An International Journal 16 (2011) 3, pp. 192-203

and stakeholders, secondary data gathering, and on consultation of Petrobras areas and subsidiaries through workshops …. Findings – The analysis of theories of publics and stakeholders enabled the identification of some variables that can provide a … develop its own definition and classification of publics or stakeholders in order to help it to manage its relationships. …

Persistent link: https://www.econbiz.de/10014691779

Identity, image and stakeholder dialogue

Kantanen, Helena - In: Corporate Communications: An International Journal 17 (2012) 1, pp. 56-72

regional identities are perceived by university managers and universities' local stakeholders. It claims that the identity and … institutions. It emphasises that when merging institutions, valuable assets such as the history with local stakeholders may be at …

Persistent link: https://www.econbiz.de/10014691791

Inter‐organisational post‐crisis communication

McDonald, Joanna; Crawford, Isabella - In: Corporate Communications: An International Journal 17 (2012) 2, pp. 173-186

inter‐organisational approach to post‐crisis communications is of mutual benefit to all stakeholders, providing certain …

Persistent link: https://www.econbiz.de/10014691799

Corporate identity and corporate communications: the antidote to merger madness

Balmer, John M.T.; Dinnie, Keith - In: Corporate Communications: An International Journal 4 (1999) 4, pp. 182-192

This article examines the potential relevance of corporate identity and corporate communication to the merger and acquisition process. Recent studies indicate that around 50 per cent of all mergers failed to produce the synergistic benefits that were expected of them. The authors argue that this...

Persistent link: https://www.econbiz.de/10014691851

Corporate reputation and CSR reporting to stakeholders

Pérez, Andrea - In: Corporate Communications: An International Journal 20 (2015) 1, pp. 11-29

Purpose – The purpose of this paper is to provide a literature review of the underdeveloped stream of research that analyses corporate reputation as an outcome of corporate social responsibility (CSR) reporting. Design/methodology/approach – The author systematically reviews the theoretical...

Persistent link: https://www.econbiz.de/10014691925

Stakeholder cross-impact analysis: a segmentation method

Mariconda, Simone; Lurati, Francesco - In: Corporate Communications: An International Journal 20 (2015) 3, pp. 276-290

(SCIA), which is aimed at analyzing how a given set of stakeholders influence one another and also how such stakeholders … of analytical tools for assessing mutual influences among stakeholders. The authors then identify cross-impact analysis … – SCIA permits to assess the direction and the strength of relationships between stakeholders. Furthermore, it allows for the …

Persistent link: https://www.econbiz.de/10014692167