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Price-personalization : customer typology based on hospitality business

Tomczyk, Arkadiusz T.; Buhalis, Dimitrios; Fan, Daisy X. F. - In: Journal of business research : JBR 147 (2022), pp. 462-476

Persistent link: https://www.econbiz.de/10013271525

Hotel customer segmentation according to eco-service quality perception : the case of Russian tourists

Aksu, Akın; Albayrak, Tahir; Caber, Meltem - In: Journal of hospitality and tourism insights 5 (2022) 3, pp. 501-514

Persistent link: https://www.econbiz.de/10013272792

Humanistic Perspectives in Hospitality and Tourism, Volume II : CSR and Person-Centred Care

Ogunyemi, Kemi (ed.); Okoye, Ebele (ed.); … - 2022

Practice of Hospitality -- Chapter 3: Why Serve? The theory/philosophy of service. -- Chapter 4: Internal Customers: Relating … Impact -- Chapter 7: Cultural aspects of hospitality and anthropology of celebrations and feasts -- Chapter 8: Hospitality in … extraordinary circumstances -- Chapter 9: Human Sexuality and Hospitality and Tourism -- Chapter 10: Harnessing Technology for …

Persistent link: https://www.econbiz.de/10013202335

Humanistic Perspectives in Hospitality and Tourism, Volume 1 : Excellence and Professionalism in Care

Ogunyemi, Kemi (ed.); Ogunyemi, Omowumi (ed.); … - 2022

Chapter 1: A holistic care paradigm: Humanistic dimensions in hospitality and tourism -- Part 1: Foundational and … General Principles -- Chapter 2: Anthropology for Hospitality Professionals: An Introduction -- Chapter 3: The historical … development of the field -- Chapter 4: Hospitality and Tourism in Classic Literature: Expressions of humanism down the ages in …

Persistent link: https://www.econbiz.de/10013203505

Contribution of human capital development (HCD) to organisational effectiveness in the Southern African hospitality industry

Mara, Cashandra; Govender, Cookie; Makka, Anoosha - In: African journal of business and economic research : AJBER 16 (2021) 3, pp. 195-214

Persistent link: https://www.econbiz.de/10013282417

Comparison of expected marginal revenue models in the hospitality industry

Petříček, Martin; Chalupa, Štěpán; Levičková, Věra - In: Journal of revenue and pricing management 21 (2022) 3, pp. 299-305

Persistent link: https://www.econbiz.de/10013258159

Transformative service research in hospitality

Galeone, Annalisa; Sebastiani, Roberta - In: Tourism management : research, policies, practice 87 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012648421

Strengthening the quality of service oriented to medical tourists : a strategy for the sustainability of the hotel sector in Barraquilla

Castellano, María Isabel; Bittar, Olga; Caridad, Migdalia - In: Inventi impact: service sector (2021) 3, pp. 158-172

Persistent link: https://www.econbiz.de/10012696552

Challenges in re-designing operations and jobs to embody AI and robotics in services : findings from a case in the hospitality industry

Mingotto, Erica; Montaguti, Federica; Tamma, Michele - In: Electronic markets : EM ; the international journal of … 31 (2021) 3, pp. 493-510

Persistent link: https://www.econbiz.de/10012666402

The experience economy in Thai hotels and resort clusters : the role of authentic food

Apivantanaporn, Thanan; Walsh, John Christopher - In: Acta Universitatis Danubius / Oeconomica 9 (2013) 3, pp. 140-152

Persistent link: https://www.econbiz.de/10010206828