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Strategic Management of Servic...
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1
Strategic
management
of services in the Arab Gulf states : company and industry cases
Kassem, M. S.
(
contributor
);
Kassem, M. S.
(
contributor
)
-
1989
Persistent link: https://www.econbiz.de/10000422268
Saved in:
2
Islamic Arab hospitality and multiculturalism
Sobh, Rana
;
Belk, Russell W.
;
Wilson, Jonathan A. J.
- In:
Marketing theory
13
(
2013
)
4
,
pp. 443-463
Persistent link: https://www.econbiz.de/10010233273
Saved in:
3
Lean
management
in hospitality : methods, applications and future directions
Rauch, Erwin
;
Matt, Dominik
;
Linder, Christian
- In:
International journal of services and operations …
36
(
2020
)
3
,
pp. 303-326
Persistent link: https://www.econbiz.de/10012256793
Saved in:
4
Evaluation of customer satisfaction attributes on hospitality services
Otoo, Frank Nana Kweku
;
Kaur, Manpreet
;
Ameyaw, Godfred …
-
2022
Persistent link: https://www.econbiz.de/10013407364
Saved in:
5
Erfolgsfaktoren in kleinen Dienstleistungsunternehmen : dargestellt am Beispiel der
Gastronomie
der Stadt St. Gallen
Schneider, Christine R.
-
2008
Persistent link: https://www.econbiz.de/10003758318
Saved in:
6
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic
airline
industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
7
Strategic brand
management
in hospitality sector : how to manage co-branding in hotels and restaurants
Genc, Ruhet
- In:
Acta Universitatis Danubius / Oeconomica
(
2010
)
3
,
pp. 33-46
Persistent link: https://www.econbiz.de/10009705970
Saved in:
8
The new go-between services : peer-to-peer sharing platforms in hospitality services
Bertrand, Daisy
;
Léo, Pierre-Yves
;
Philippe, Jean
- In:
European review of service economics and management
(
2019
)
2/8
,
pp. 17-53
Persistent link: https://www.econbiz.de/10012162884
Saved in:
9
Sources staff as a factor of service innovation in the modern hotel industry : analysis of selected issues
Szostak, Daniel
- In:
European research studies
24
(
2021
)
4B
,
pp. 87-94
Persistent link: https://www.econbiz.de/10012806132
Saved in:
10
A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world : the role of service robots
Seyitoğlu, Faruk
;
Ivanov, Stanislav
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389791
Saved in:
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