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What technology-enabled services do air travelers value? : investigating the role of technology readiness
Wang, Ying; So, Kevin Kam Fung; Sparks, Beverley - In: Journal of hospitality & tourism research : JHTR ; the … 41 (2017) 7, pp. 771-796
Persistent link: https://www.econbiz.de/10011746974
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Strategic management of services in the Arab Gulf states : company and industry cases
Kassem, Mahmoud S. (contributor);  … - 1989
Persistent link: https://www.econbiz.de/10004066551
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An innovative business model for marketing service value networks in the logistics and supply chain industry
Panou, Konstantinos - In: International journal of integrated supply management : … 9 (2014/2015) 4, pp. 251-275
Persistent link: https://www.econbiz.de/10011502706
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Airlines practices to incorporate circular economy principles into the waste management system
Salesa, Aitor; León, Raúl; Moneva, José Mariano - In: Corporate social responsibility and environmental management 30 (2023) 1, pp. 443-458
Persistent link: https://www.econbiz.de/10014245844
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Does firm strategy influence corporate social responsibility and firm performance? : evidence from the tourism industry
Uyar, Ali; Köseoglu, Mehmet Ali; Kuzey, Cemil; … - In: Tourism economics : the business and finance of tourism … 29 (2023) 5, pp. 1272-1301
Persistent link: https://www.econbiz.de/10014325964
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The significance of Gulf services sectors
In: Gulf economic & financial report : a monthly … 5 (1990) 5, pp. 1-6
Persistent link: https://www.econbiz.de/10001091939
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An investigation of the causality links in the balanced scorecard : the case of the Gulf Cooperation Council hospitality industry
Elbanna, Said; Kamel, Hany; Fatima, Tahniyath; Eid, Riyad - In: Tourism management perspectives : TMP 41 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013209420
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Expertensystemgestützte Dienstleistungskostenrechnung
Bertsch, Ludwig H. - 1991
Persistent link: https://www.econbiz.de/10000808887
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Behavioral consequences of overbooking service capacity
Wangenheim, Florian v.; Bayón, Tomás - In: Journal of marketing 71 (2007) 4, pp. 36-47
Persistent link: https://www.econbiz.de/10003564832
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New aspects of research to assess and manage critical incidents in service encounters : teleological actions, interactive interface and perceptual gaps
Padin, Carmen; Svensson, Göran; Otero-Neira, Carmen; … - In: International journal of contemporary hospitality management 27 (2015) 1, pp. 27-51
Persistent link: https://www.econbiz.de/10010516547