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Media frames and crisis events : understanding the impact on corporate reputations, responsibility attributions, and negative affect

Mason, Alicia - In: International journal of business communication : IJBC … 56 (2019) 3, pp. 414-431

Persistent link: https://www.econbiz.de/10012036550

Corporate reputation and collective crises : a theoretical development using the case of Rana Plaza

Comyns, Breeda; Franklin-Johnson, Elizabeth - In: Journal of business ethics : JOBE 150 (2018) 1, pp. 159-183

Persistent link: https://www.econbiz.de/10011877556

Are we all in the same boat? : appropriate response strategies to collective CSR crises

Tu, Chia-Chen; Chang, Man-Ling; Chiao, Yu-Ching - In: Asia Pacific journal of management 40 (2023) 2, pp. 483-515

Persistent link: https://www.econbiz.de/10014251507

The effects of CSR reputation and CSR crisis response strategy on investor judgments

Goh, Clarence - In: Advances in accounting behavioral research 25 (2022), pp. 31-57

Persistent link: https://www.econbiz.de/10013429216

CSR communication and international marketing : insights from the COVID-19 pandemic

Farmaki, Anna; Hadjielias, Elias; Olya, Hossein; … - In: International marketing review 40 (2023) 5, pp. 1071-1111

Persistent link: https://www.econbiz.de/10014470108

Regaining legitimacy in an MNC after a socio-ecological crisis : an un(smart) business strategy?

Leite, Emilene; Johnstone, Leanne - In: Sustainable International Business : Smart Strategies …, (pp. 275-302). 2023

Persistent link: https://www.econbiz.de/10014447576

Corporate social irresponsibility : a contingent social media crisis management perspective

Ma, Yongyuan; Xue, Liguo - In: Management decision 61 (2023) 12, pp. 3717-3738

Persistent link: https://www.econbiz.de/10014448225

How the interplay of consumer-brand identification and crises influences the effectiveness of corporate response strategies

Ma, Liang - In: International journal of business communication : IJBC … 60 (2023) 1, pp. 84-104

Persistent link: https://www.econbiz.de/10014228974

Exploring variations in corporations' communication after a CA versus CSR crisis : a semantic network analysis of sustainability reports

Park, Keonyoung; Kim, Hyejin; Rim, Hyejoon - In: International journal of business communication : IJBC … 61 (2024) 2, pp. 240-262

Persistent link: https://www.econbiz.de/10014635491

Crisis management by apology : corporate responses to allegations of wrongdoing

Hearit, Keith Michael - 2006

Examines the role of apology in response to public attack. It considers topics, from public figures and individuals to corporations and government. This book explores the ethics and the legal liabilities of apologies. Case studies are featured, including an international example for apology...

Persistent link: https://www.econbiz.de/10012674766

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