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Customer satisfaction
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Söderlund, Magnus
94
Oikarinen, Eeva-Liisa
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Colliander, Jonas
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Rosengren, Sara
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Vilgon, Mats
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Berg, Hanna
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Julander, Claes-Robert
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Sagfossen, Sofie
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Szugalski, Stefan
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Liljander, Veronica
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Economics Institute for Research (SIR), Handelshögskolan i Stockholm
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Journal of retailing and consumer services
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Research paper / Ekonomiska Forskningsinstitutet vid Handelshögskolan i Stockholm
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SSE/EFI Working Paper Series in Business Administration
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The international review of retail, distribution and consumer research
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Managing service quality : MSQ ; an international journal
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Scandinavian journal of management
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ECONIS (ZBW)
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RePEc
8
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1
Market orientation, performance in marketing units, and its relations to uncertainty and structure
Söderlund, Magnus
-
1994
Persistent link: https://www.econbiz.de/10000889006
Saved in:
2
Omvärldsmodeller hos beslutsfattare i industriföretag : en studie av Svenska leverantörer till fordonsindustrin
Söderlund, Magnus
-
1993
Persistent link: https://www.econbiz.de/10000860676
Saved in:
3
Myten om den late malajen : en studie om tidsuppfattning i Malaysia
Söderlund, Magnus
-
1987
Persistent link: https://www.econbiz.de/10000734180
Saved in:
4
The symbols of the firms : an empirical study of the relationships between the firm's name, its leader and its products
Söderlund, Magnus
-
1991
Persistent link: https://www.econbiz.de/10000812530
Saved in:
5
Omvärldsuppfattningar hos företagsledarna i Sveriges lönsammaste företag
Söderlund, Magnus
-
1990
Persistent link: https://www.econbiz.de/10000781386
Saved in:
6
Market orientation and the role of customers in decision makers' cognitive maps : an explorative study of causal attribution
Söderlund, Magnus
-
1993
Persistent link: https://www.econbiz.de/10000872523
Saved in:
7
The firm and its market orientation : a critical incident approach to decision makers' perceptions of consequences of market orientation
Söderlund, Magnus
-
1993
Persistent link: https://www.econbiz.de/10000875098
Saved in:
8
Other customers in the retail environment and their impact on the customer’s evaluations of the retailer
Söderlund, Magnus
- In:
Journal of retailing and consumer services
18
(
2011
)
3
,
pp. 174-182
Persistent link: https://www.econbiz.de/10009158892
Saved in:
9
Positive social behaviors and suggestive selling in the same service encounter
Söderlund, Magnus
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
4
,
pp. 305-320
Persistent link: https://www.econbiz.de/10009769856
Saved in:
10
Intentions as indicators of the future of customer relationships: an Internet marketing application
Söderlund, Magnus
- In:
Managing customer relationships on the Internet
,
(pp. 121-136)
.
2006
Persistent link: https://www.econbiz.de/10003242397
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