Purpose – Emphasizes the importance of keeping staff happy and feeling appreciated and reveals how best to do this. Design/methodology/approach – Shows what happens when employees do not feel valued and explains how best to correct this. Findings – Claims that when employees do not feel...

Highlights the viewpoint that managers have the “right” to request individuals within their team to modify or change behaviours that may fall outside organisational or desirable team norms and adversely affect individual or team work performance. Empirical and experiential evidence suggest...