Among the many fashionable management terms, empowerment refers to a change strategy with the objective of improving … both the individual’s and the organization’s ability to act. Reviews the various themes of empowerment with particular … reference to articles published between 1994‐1996 in the journal Empowerment in Organizations . The main themes are: creating an …

addresses the topics of disempowered workers, barriers to empowering employees, steps to empowerment, and benefits to … organizations of having self‐directed and empowered employees. The three qualities to empowerment are brains, a heart and courage …

actually improved after a decade of reform efforts, and how employee empowerment accounted for any improvements that arose … in service delivery. Interview transcripts were content analyzed. The employee empowerment and service quality … service enhancement did materialize, but little empowerment occurred. Work intensification was revealed. The shortcomings of …

observation on a “luxury” hotel in a major city in England. Finally, evaluates current approaches to “empowerment” in the hotel … employees are misdirected, since they have a mistaken and simplistic conception of the nature of empowerment.  …

Looks at the effect of modern empowerment policies on middle management. The transition of middle managers from … that empowerment often requires middle management to implement a policy which threatens their own jobs. Based on 28 … answer three central questions: How does empowerment affect middle managers? What coping mechanisms do they use? What are the …