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R X for excessive turnover: lessons in communicating a vision (part 2)

Appelbaum, Steven H.; Carrière, David; Abi Chaker, Marwan - In: Industrial and Commercial Training 41 (2009) 7, pp. 368-376

increased effective communication between management and employees and ensuring that the organization's vision is shared and … actions to address communication and vision sharing to improve organizational commitment and ultimately turnover. …

Persistent link: https://www.econbiz.de/10014755453

Impact of high-performance work systems on job satisfaction, organizational commitment, and intention to quit in Canadian organizations

Fabi, Bruno; Lacoursière, Richard; Raymond, Louis - In: International journal of manpower 36 (2015) 5, pp. 772-790

Persistent link: https://www.econbiz.de/10011477576

Understanding the drivers of job satisfaction of frontline service employees : learning from "lost employees"

Kumar, Piyush; Dass, Mayukh; Topaloglu, Omer - In: Journal of service research : JSR 17 (2014) 4, pp. 367-380

Persistent link: https://www.econbiz.de/10010432174

Incorporating organisational justice, job satisfaction and organisational commitment in a model of turnover intentions for software professionals

Gupta, Arti; Vrijendra Singh - In: International journal of Indian culture and business … 21 (2020) 4, pp. 544-562

Persistent link: https://www.econbiz.de/10012511049

I can't get no satisfaction : the power of perceived differences in employee retention and turnover

Gevrek, Deniz; Spencer, Marilyn K.; Hudgins, David; … - 2017

This study explores the role of salary raises and the perception of employees of these salary raises on employees' intended retention and turnover. By using a unique survey data set from an American university, this study investigates a novel hypothesis that faculty perceptions of salary raises,...

Persistent link: https://www.econbiz.de/10011613161

A structural equation modelling evaluation of antecedents and interconnections of call centre agents' intention to quit

Iwu, Chux Gervase; Opute, Abdullah Promise; … - In: Journal of risk and financial management : JRFM 14 (2021) 4, pp. 1-21

Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent’s demeanor can impair or engender customer satisfaction, which has ramifications for business patronage. Unfortunately, the pressures...

Persistent link: https://www.econbiz.de/10012522259

Exploring the diversity within the workplace of small firms in Kogi State, Nigeria

Nafiu, Akeem Tunde; Alogwuja, Unekwu Cynthia; Enimola, … - In: Facta Universitatis / University of Niš : the … 17 (2020) 4, pp. 329-341

Persistent link: https://www.econbiz.de/10012593223

Turnover intentions of employees of information technology outsourcing suppliers in Vietnam

Alpar, Paul - In: International journal of human resources development … 20 (2020) 1, pp. 43-60

Persistent link: https://www.econbiz.de/10012177010

I Can't Get No Satisfaction: The Power of Perceived Differences in Employee Retention and Turnover

Gevrek, Deniz; Spencer, Marilyn; Hudgins, David; … - 2017

Persistent link: https://www.econbiz.de/10011653305

A structural equation modelling evaluation of antecedents and interconnections of call centre agents' intention to quit

Iwu, Chux Gervase; Opute, Abdullah Promise; … - In: Journal of Risk and Financial Management 14 (2021) 4, pp. 1-21

Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent's demeanor can impair or engender customer satisfaction, which has ramifications for business patronage. Unfortunately, the pressures...

Persistent link: https://www.econbiz.de/10012611736

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