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The financial services cultural orientation matrix

Stephenson, Deborah; Worthington, Steve; … - In: Australasian marketing journal 21 (2013) 1, pp. 1-9

Persistent link: https://www.econbiz.de/10009697642

Co-destruction of value in context : cases from retail banking

Worthington, Steve; Durkin, Mark - In: The marketing review 12 (2012) 3, pp. 291-307

Persistent link: https://www.econbiz.de/10009712777

On the potential for Twitter to add value in retail bank relationships

Murray, Lisa; Durkin, Mark; Worthington, Steve; Clark, … - In: Journal of financial services marketing : JFSM 19 (2014) 4, pp. 277-290

Persistent link: https://www.econbiz.de/10010497731

Fairness and financial services in Australia and the United Kingdom

Worthington, Steve; Devlin, James - In: The international journal of bank marketing : IJBM 31 (2013) 4, pp. 289-304

Persistent link: https://www.econbiz.de/10009782600

Information is useful, but knowledge is power! : loyalty programmes and how they can benefit retailers

Worthington, Steve; Fear, Josh - In: European retail research 24 (2010) 2, pp. 69-91

Persistent link: https://www.econbiz.de/10008760377

Concessionaires : a strategic option for retailers

Worthington, Steve - In: European journal of marketing : EJM 22 (1988) 3, pp. 14-20

Persistent link: https://www.econbiz.de/10001049959

Convenience stores in Northern Ireland

Worthington, Steve - In: The service industries journal 8 (1988) 3, pp. 358-363

Persistent link: https://www.econbiz.de/10001050858

The future for plastic cards and payment systems in the United Kingdom : the results of a Delphi 'expert' polling exercise

Worthington, Steve (contributor) - 1990

Persistent link: https://www.econbiz.de/10004111627

Banking at the checkout

Worthington, Steve; Welch, Peter - In: The European retail digest : the authoritative guide to … (2006-07) 50, pp. 54-56

Persistent link: https://www.econbiz.de/10007377848

Retailers' entry into the provision of financial services: the case for and against

Worthington, Steve - In: International Journal of Financial Services Management 3 (2008) 3/4, pp. 243-254

With the deregulation of the financial services sector in many countries and the proliferation of different channels of distribution for financial services products, non-traditional providers have sought to enter what they perceive as this lucrative market. Retailers are amongst those...

Persistent link: https://www.econbiz.de/10010668747