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Direct to consumer advertising of robotic heart bypass surgery : effectiveness, patient satisfaction and clinical outcomes
Kiani, Soroosh; Kurian, Dinesh; Henkin, Stanislav; … - In: International journal of pharmaceutical and healthcare … 10 (2016) 4, pp. 358-375
Persistent link: https://www.econbiz.de/10011643421
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Shopping behaviour and satisfaction outcomes
Jackson, Peter; Powers, Thomas L. - In: Journal of marketing management : MM 29 (2013) 13/14, pp. 1609-1630
Persistent link: https://www.econbiz.de/10010230019
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The satisfaction of university students in Spain : differences by field of study
Campaña, Juan Carlos; Gimenez-Nadal, José Ignacio; … - In: Applied economics letters 23 (2016) 7/9, pp. 506-509
Persistent link: https://www.econbiz.de/10011627741
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Exploring the expectations and satisfaction derived from volunteer tourism experiences
Boluk, Karla; Kline, Carol; Stroobach, Alicia - In: Tourism and hospitality research : the surrey quarterly … 17 (2017) 3, pp. 272-285
Persistent link: https://www.econbiz.de/10011760002
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Expectation-achievement gaps and satisfaction in World Cup football supporters : a quasi-experiment
Robinson, Mark A.; Davis, Matthew C.; Unsworth, Kerrie L. - In: European Sport management quarterly : ESMQ 23 (2023) 5, pp. 1304-1327
Persistent link: https://www.econbiz.de/10014330791
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Gender as a moderating element of customer satisfaction with electronic banking? An empirical study
Liébana-Cabanillas, Francisco; Martínez-Fiestas, Myriam; … - In: The International Journal of Management Science and … (2012) 5-(Jul-Sep), pp. 1-34
fulfilling their expectations. Accordingly, the goal of this paper is to identify the factors that influence the satisfaction … become a differentiator among financial institutions, which has led to an attempt to increase customer satisfaction level by … satisfaction survey studies, this paper is a pioneer in using empirical analysis to study the effects of gender on customer …
Persistent link: https://www.econbiz.de/10010368690
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Inflated Expectations and Commodity Prices: Evidence from Kazakhstan
Girard, Victoire; Kudebayeva, Alma; Toews, Gerhard - 2020
identify the impact of the recent oil boom on reported satisfaction with income. Oil related households – whose heads are … employed in the private sector of the oil rich districts – report a decrease in satisfaction with their income during the boom … compared to other households (whose heads work in other sectors and/or districts). The estimated drop in satisfaction is …
Persistent link: https://www.econbiz.de/10012175726
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Are optimistic expectations keeping the Chinese happy?
Frijters, Paul; Liu, Amy Y. C.; Meng, Xin - In: Journal of economic behavior & organization : JEBO 81 (2012) 1, pp. 159-171
Persistent link: https://www.econbiz.de/10009505577
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Gender as a moderating element of customer satisfaction with electronic banking? : an empirical study
Liébana-Cabanillas, Francisco; Martínez-Fiestas, Myriam; … - In: The international journal of management science and … (2012) 5, pp. 1-34
fulfilling their expectations. Accordingly, the goal of this paper is to identify the factors that influence the satisfaction … become a differentiator among financial institutions, which has led to an attempt to increase customer satisfaction level by … satisfaction survey studies, this paper is a pioneer in using empirical analysis to study the effects of gender on customer …
Persistent link: https://www.econbiz.de/10010353797
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Changes in subjective well-being with retirement : assessing savings adequacy
Barrett, Garry F.; Kecmanovic, Milica - In: Applied economics 45 (2013) 34/36, pp. 4883-4893
Persistent link: https://www.econbiz.de/10010226020