Kim, Hye‐Shin; Yong Park, Jin; Jin, Byoungho - In: International Journal of Retail & Distribution Management 36 (2008) 10, pp. 812-830
Purpose – The purpose of this paper is to develop online community attributes based on Preece's sociability and usability framework to assess how online community attributes hosted by retailers or national brand companies may generate positive outcomes for consumers. Also, this study seeks to...