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The influence of the Japanese tea ceremony on Japanese restaurant hospitality
Sato, Yoshinobu; Parry, Mark E. - In: The journal of consumer marketing 32 (2015) 7, pp. 520-529
Persistent link: https://www.econbiz.de/10011482244
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Robots at your service : value facilitation and value co-creation in restaurants
Zhang, Xiya; Balaji, M. S.; Jiang, Yangyang - In: International journal of contemporary hospitality management 34 (2022) 5, pp. 2004-2025
Persistent link: https://www.econbiz.de/10013412133
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Price-personalization : customer typology based on hospitality business
Tomczyk, Arkadiusz T.; Buhalis, Dimitrios; Fan, Daisy X. F. - In: Journal of business research : JBR 147 (2022), pp. 462-476
Persistent link: https://www.econbiz.de/10013271525
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Customer value co-creation and employee silence : emotional intelligence as explanatory mechanism
Boadi, Evans Asante; He, Zheng; Boadi, Eric Kofi; … - In: International journal of hospitality management 91 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012388560
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Situational and personal factors influencing hospitality employee engagement in value co-creation
Chathoth, Prakash K.; Harrington, Robert J.; Chan, Eric … - In: International journal of hospitality management 91 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012389800
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Institutions and technology in the value co-creation process of restaurant consumers : a service-dominant logic perspective
Scarlett, Gabriella; Reksoprawiro, Ricky; Amelia, Novi; … - In: The TQM journal : the international review of … 34 (2022) 3, pp. 357-376
Persistent link: https://www.econbiz.de/10013338036
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Effect of value co-creation on customer satisfaction : the mediating role of brand equity
González-Mansilla, Oscar Luis; Serra Cantallops, Antoni; … - In: Journal of hospitality marketing & management 32 (2023) 2, pp. 242-263
Persistent link: https://www.econbiz.de/10013545839
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An examination of value co-creation drivers in Ghana's hotel setting : a micro-level approach
Yeboah, Dora; Ibrahim, Masud; Agyapong, Kingsley - In: Journal of hospitality and tourism insights 6 (2023) 5, pp. 1840-1859
Persistent link: https://www.econbiz.de/10014445456
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Training and service quality: a case study analysis of regional Australian restaurants
Cairncross, Grant; Wilde, Simon J; Hutchinson, Lucinda - 2008
extent, nature and determinants of training in hospitality firms in regional Australia. Restaurants in particular have proven …The incorporation of training procedures, both formal and informal, within hospitality firms is recognised as a vital … in the area. An examination of six restaurants in Northern New South Wales identified that medium sized boutique …
Persistent link: https://www.econbiz.de/10009475287
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"Crisis management in the hospitality sector SMEs in Pakistan during COVID-19"
Burhan, Muhammad; Salam, Muhammad Talha; Hamdan, Omar Abou - In: International journal of hospitality management 98 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10013198513