Existing models of integration management such as supply chain management, customer integration, post merger integration and strategic alliances with competitors are focused on ‘‘short-distance’’ business partners with evident links to the respective business. These approaches neglect...

Social media (SM) are transforming the ways in which customers communicate with firms following service failures. While there is a positive side to this phenomenon, there is also a negative side, which can lead to serious social media crises. In light of this duality, the current article...

This report describes the assessment of the securities clearance and settlement system in Spain, based on the Committee on Payment and Settlement Systems (CPSS)-International Organization of Securities Commissions’ (IOSCO) Recommendations for Securities Settlement Systems. It is performed...

In recent years, the IMF has released a growing number of reports and other documents covering economic and financial developments and trends in member countries. Each report, prepared by a staff team after discussions with government officials, is published at the option of the member country.

There are multiple factors which are affecting the performance of employees in which interpersonal conflict becomes a root cause of barriers in flow of organizational operations. Workplace conflict based on the people’s ideas, what they are considering important for the organization. This...

Various important benefits can be achieved through the successful management of offshore outsourcing. Numerous studies exist on outsourcing in general, yet the vast majority of extant literature on offshore outsourcing has dealt with information technology (IT) outsourcing from the client's...