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Supply chain resilience and business responses to disruptions of the COVID-19 pandemic
Ramanathan, Usha; Aluko, Olu; Ramanathan, Ramakrishnan - In: Benchmarking: An International Journal 29 (2021) 7, pp. 2275-2290
Purpose: At its peak, the COVID-19 pandemic has created disruption to food supply chains in the UK and for the entire world. Although societal changes created some resilience within the supply chains, high volatility in demand creates supply, logistics and distribution issues. This is reflected...
Persistent link: https://www.econbiz.de/10012811093
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A qualitative perspective to deriving weights from pairwise comparison matrics
Ramanathan, Ramakrishnan; Ramanathan, Usha - In: Omega : the international journal of management science 38 (2009/10) 3/4, pp. 228-232
Persistent link: https://www.econbiz.de/10003948075
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Measuring Service Quality using SERVQUAL and AHP : an application to a Chinese IT company and comparison
Zhu, Ji Cheng; Ramanathan, Ramakrishnan; Ramanathan, Usha - In: International journal of services and operations management 8 (2011) 4, pp. 418-432
Persistent link: https://www.econbiz.de/10009153479
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Linking operations, marketing and environmental capabilities and diversification to hotel performance : a data envelopment analysis approach
Ramanathan, Ramakrishnan; Ramanathan, Usha; Zhang, Yubo - In: International journal of production economics 176 (2016), pp. 111-122
Persistent link: https://www.econbiz.de/10011491741
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Moderating roles of customer characteristics on the link between service factors and satisfaction in a buffet restaurant
Ramanathan, Ramakrishnan; Di, Yun; Ramanathan, Usha - In: Benchmarking : an international journal ; BIJ 23 (2016) 2, pp. 469-486
Persistent link: https://www.econbiz.de/10011555037
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The impact of e-commerce on Taiwanese SMEs : marketing and operations effects
Ramanathan, Ramakrishnan; Ramanathan, Usha; Hsiao, … - In: International journal of production economics 140 (2012) 2, pp. 934-943
Persistent link: https://www.econbiz.de/10009682470
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Investigating the impact of resource capabilities on customer loyalty : a structural equation approach for the UK hotels using online ratings
Ramanathan, Usha; Ramanathan, Ramakrishnan - In: The journal of services marketing 27 (2013) 5, pp. 404-415
Persistent link: https://www.econbiz.de/10010127928
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A study on green characteristics of RFID using Innovation Diffusion Theory
Ramanathan, Ramakrishnan; Ko, Lok Wan Lorraine; Chen, Hsin - 2020
Persistent link: https://www.econbiz.de/10012169696
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The debate on flexibility of environmental regulations, innovation capabilities and financial performance : a novel use of DEA
Ramanathan, Ramakrishnan; Ramanathan, Usha; Bentley, Yongmei - In: Omega : the international journal of management science 75 (2018), pp. 131-138
Persistent link: https://www.econbiz.de/10011781926
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Estimating the optimal order quantity and the maximum expected profit for single-period inventory decisions
Ramanathan, Ramakrishnan; Ramanathan, Usha - In: Omega : the international journal of management science 38 (2010) 3, pp. 218-228
Persistent link: https://www.econbiz.de/10008347878