Sandroto, Christine Winstinindah; Fransiska, Jessica - In: International journal of management and economics 57 (2021) 4, pp. 331-342
Sales associates need emotional intelligence (EI) in dealing with job stress and perceived job satisfaction. So far, there has been no research that explains the effect of job stress on job satisfaction with EI as a mediating variable in the sales associate profession. This study examines EI's...