Society in general, and markets in particular, are increasingly sensitive to principles linked to corporate social responsibility (CSR) and sustainability. The literature is prolific in this vein-providing a broad range of research covering the terms' meaning, implementation processes, drivers...

Many individuals accuse brands of hypocrisy for lacking transparency and sincerity, which could harm the brands' image and lead to negative evaluations. Accusations of hypocrisy can also result in negative behavioral outcomes, such as brand distance and negative word of mouth (nWOM). This is...