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Purpose This paper aims to review hospitality and tourism research on customer satisfaction (CS), service quality (SQ) and customer value (CV) published in several established hospitality and tourism journals over the past 15-16 years. A parallel review of research on the same topics published...
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poverty despite striking reductions in absolute poverty. The effects of relative deprivation explain why average happiness has …
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fuel poverty and a set of well-being outcomes: life-satisfaction, self-reported health measures and more objectively … fuel poverty and our well-being outcomes. Employing combined fuel deprivation indicators, which takes into account the … associations with life satisfaction and fibrinogen, one of our biological health measures. The presence of these strong …
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