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Patient involvement in quality management : rationale and current status

Groene, Oliver; Sunol, Rosa - In: Journal of health organization and management 29 (2015) 5, pp. 556-569

Persistent link: https://www.econbiz.de/10011338286

The impact of competition on management quality : evidence from public hospitals

Bloom, Nicholas; Propper, Carol; Seiler, Stephan; Van … - In: The review of economic studies 82 (2015) 2, pp. 457-489

Persistent link: https://www.econbiz.de/10011346207

Simulation modelling for contracting hospital emergency services at the regional level

Mielczarek, Bożena - In: European journal of operational research : EJOR 235 (2014) 1, pp. 287-299

Persistent link: https://www.econbiz.de/10010361337

Determinants of antenatal care quality in Ghana

Atinga, Roger A.; Baku, Anita Asiwome Adzo - In: International journal of social economics 40 (2013) 10, pp. 852-865

Persistent link: https://www.econbiz.de/10010195672

The "control tower" approach to optimising complex service delivery performance

Meekings, Alan; Briault, Steve - In: Measuring business excellence : the journal of … 17 (2013) 3, pp. 15-27

Persistent link: https://www.econbiz.de/10010197592

A five-senses perspective to quality in hospitals

Ugolini, Marta Maria; Rossato, Chiara; Baccarani, Claudio - In: The TQM journal : the international review of … 26 (2014) 3, pp. 284-299

Persistent link: https://www.econbiz.de/10010341264

Nurse unions and patient outcomes

Dube, Arindrajit; Kaplan, Ethan; Thompson, Owen - 2014

unionizations in California between 1996 and 2005. We find that hospitals with a successful union election outperform hospitals with … a failed election in 12 of 13 nurse sensitive patient outcomes measures. We also find that hospitals with a unionization … hospital-specific trends, we find that unionized hospitals also outperform hospitals without any union election in the same 12 …

Persistent link: https://www.econbiz.de/10010369772

Provider competition and healthcare quality : more bang for the buck?

Katz, Michael L. - In: International journal of industrial organization 31 (2013) 5, pp. 612-625

Persistent link: https://www.econbiz.de/10010248424

Developing a HospiSE scale for hospital service excellence

Ho, Voon Boo; Abdullah, Firdaus; Lee, Nagarajah; Kueh, Karen - In: International journal of quality & reliability management 31 (2014) 3, pp. 261-280

Persistent link: https://www.econbiz.de/10010250049

Approaches for reducing medical errors and increasing patient safety : TRM, quality and 5 Qs method

Zineldin, Mosad; Zineldin, Jonas; Vasicheva, Valentina - In: The TQM journal : the international review of … 26 (2014) 1, pp. 63-74

Persistent link: https://www.econbiz.de/10010252107