A comparative assessment of service quality perspectives and satisfaction in ports : evidence from Nigeria
Year of publication: |
2009
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Authors: | Ugboma, Chinonye ; Ugboma, Ogochukwu ; Damachi, Bona |
Published in: |
International journal of shipping and transport logistics : IJSTL. - Genéve [u.a.] : Inderscience Enterprises, ISSN 1756-6517, ZDB-ID 2540122-1. - Vol. 1.2009, 2, p. 172-193
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Subject: | Dienstleistungsqualität | Service quality | Nigeria | Hafen | Port |
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