Service quality and satisfaction measurements in Nigerian ports : an exploration
Chinonye Ugboma, Innocent C. Ogwude, Ogochukwu Ugboma and Kenneth Nnadi
| Year of publication: |
2007
|
|---|---|
| Authors: | Ugboma, Chinonye ; Ogwude, Innocent C. ; Ugboma, Ogochukwu ; Nnadi, Kenneth |
| Published in: |
Maritime policy and management : MPM. - London : Taylor & Francis, ISSN 0308-8839, ZDB-ID 750606-5. - Vol. 34.2007, 4, p. 331-346
|
| Subject: | Hafenwirtschaft | Port management | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Messung | Measurement | Nigeria |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003541157