A configurational approach to understanding relationship characteristics in differing levels of servitization
Year of publication: |
2024
|
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Authors: | Kramer, Victoria ; Krafft, Manfred ; Storbacka, Kaj |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 1873-2062, ZDB-ID 2012747-9. - Vol. 117.2024, p. 42-65
|
Subject: | fsQCA | Business-to-business marketing | Customer-supplier relationships | Servitization | B-to-B-Marketing | Lieferantenmanagement | Supplier relationship management | Beziehungsmarketing | Relationship marketing | Leistungsbündel | Bundling strategy |
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