A customer lifetime value-based approach to marketing in the multichannel, multimedia retailing environment
Year of publication: |
2010
|
---|---|
Authors: | Kumar, V. |
Published in: |
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation. - Thousand Oaks, CA : SAGE Publishing, ISSN 1094-9968, ZDB-ID 1424950-9. - Vol. 24.2010, 2, p. 71-85
|
Subject: | Beziehungsmarketing | Relationship marketing | Multimedia | Kundenwert | Customer value | Lebenszyklus | Life cycle |
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