A longitudinal study of online non-relationship intentions
Hong-Youl Ha and Swinder Janda
| Year of publication: |
2011
|
|---|---|
| Authors: | Ha, Hong Youl ; Janda, Swinder |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 31.2011, 3/4, p. 343-354
|
| Subject: | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service | Erfolgsfaktor | Success factor | Längsschnittanalyse | Longitudinal analysis |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008937452