A new measure of e-service quality in France
| Year of publication: |
2010
|
|---|---|
| Authors: | Rolland, Sylvie ; Freeman, Ina |
| Published in: |
International journal of retail & distribution management. - Bradford : Emerald, ISSN 0959-0552, ZDB-ID 10268844. - Vol. 38.2010, 7 (1.1.), p. 497-518
|