A novel hybrid model for selection of benchmarking technique in Indian service industries
Year of publication: |
2017
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Authors: | Bhupender Singh ; Grover, Sandeep ; Vikram Singh |
Published in: |
International journal of process management and benchmarking : IJPMB. - Olney : Inderscience, ISSN 1460-6739, ZDB-ID 2181571-9. - Vol. 7.2017, 4, p. 409-436
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Subject: | benchmarking | critical success factors | CSFs | analytical network process | ANP | TOPSIS | MOORA | ranking | AHP-Verfahren | AHP approach | Benchmarking | Erfolgsfaktor | Success factor | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Indien | India |
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