A quest for service quality in higher education : empirical evidence from Sri Lanka
R.A. Chanaka Ushantha and P.A.P. Samantha Kumara
| Year of publication: |
April-June 2016
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| Authors: | Ushantha, R. A. Chanaka ; Kumara, P. A. P. Samantha |
| Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 37.2016, 2, p. 98-108
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| Subject: | HEdPERF scale | higher education | service quality | Sri Lanka | Dienstleistungsqualität | Service quality | Hochschule | Higher education institution | Studium | University education |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/15332969.2016.1154731 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011486832