A sociocognitive approach to service quality and adherence amongst elderly patients : a pilot study
Year of publication: |
2011
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Authors: | Snell, Lan ; White, Lesley |
Published in: |
Health marketing quarterly. - Philadelphia, Pa. : Taylor & Francis, ISSN 0735-9683, ZDB-ID 639428-0. - Vol. 28.2011, 2, p. 99-115
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Subject: | Gesundheitsmarketing | Health care marketing | Dienstleistungsqualität | Service quality | Intelligenz | Intelligence | Qualifikation | Occupational qualification | Patienten | Patients | Wahrnehmung | Perception |
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