A two-dimensional approach to assessing the impact of port selection factors on port competitiveness using the Kano model
Year of publication: |
2020
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Authors: | Min, Ho-key ; Park, Byung-In |
Published in: |
Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business. - Basingstoke : Palgrave Macmillan, ISSN 1479-2931, ZDB-ID 2108520-1. - Vol. 22.2020, 3, p. 353-382
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Subject: | Port selection | Asia-Pacific shipping market | Kano model | Importance-performance analysis | Asiatisch-pazifischer Raum | Asia-Pacific region | Hafen | Port | Kundenzufriedenheit | Customer satisfaction |
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