Airline services marketing by domestic and foreign firms: differences from the customers’ viewpoint
Year of publication: |
2003
|
---|---|
Authors: | Aksoy, Safak ; Atilgan, Eda ; Akinci, Serkan |
Published in: |
Journal of Air Transport Management. - Elsevier, ISSN 0969-6997. - Vol. 9.2003, 6, p. 343-351
|
Publisher: |
Elsevier |
Subject: | Customer expectations | Services marketing | Domestic vs. Foreign |
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