Akzeptanz von Self-Service-Technologien: State of the Art
Year of publication: |
2012
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Authors: | Pezoldt, Kerstin ; Schliewe, Jana |
Published in: |
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF. - Wiesbaden : Springer Gabler, ISSN 0341-2687, ZDB-ID 1086398-9. - Vol. 64.2012, 2, p. 205-253
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Subject: | Selbstbedienung | Self-service | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality | Bibliometrie | Bibliometrics |
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