An assessment of customer service in business-to-business relationships
| Year of publication: |
2007
|
|---|---|
| Authors: | Zolkiewski, Judy ; Lewis, Barbara ; Yuan, Fang ; Yuan, Jing |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 21.2007, 5, p. 313-325
|