An empirical study of customer satisfaction towards bank payment card service quality in Ho Chi Minh banking branches
Year of publication: |
2014
|
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Authors: | Nhu Ty Nguyen ; Tran Thanh Tuyen ; Wang, Chia Nan |
Published in: |
International journal of economics and finance. - Toronto, ISSN 1916-971X, ZDB-ID 2531850-0. - Vol. 6.2014, 5, p. 170-181
|
Subject: | automated teller machines | service quality | banking | customer satisfaction | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Bankgeschäft | Banking services | Zahlungsverkehr | Payment system | Bank | Electronic Banking | Electronic banking | Indien | India |
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