An entrepreneurial approach to service innovations : leading changing lifestyles in Japan
Year of publication: |
2010
|
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Authors: | Fujikawa, Yoshinori ; Kay, Carl |
Published in: |
Dynamics of knowledge, corporate systems and innovation. - Berlin [u.a.] : Springer, ISBN 978-3-642-04479-3. - 2010, p. 335-355
|
Subject: | Innovation | Dienstleistungssektor | Service industry | Kundenservice | Customer service | Japan |
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