An exploratory study of foreigners' perceptions of encounters with local authorities and service providers in France and Sweden
Peter Hultén
| Year of publication: |
2010
|
|---|---|
| Authors: | Hultén, Peter |
| Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 31.2010, 1, p. 27-49
|
| Subject: | Dienstleistungsqualität | Service quality | Öffentliche Verwaltung | Public administration | Dienstleistungssektor | Service industry | Interkulturelle Kompetenz | Cross-cultural competence | Kulturelle Identität | Cultural identity | Frankreich | France | Schweden | Sweden |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003953041