An Investigation into Occupational Stress and Job Performance in the Employees of Mobile Phone Companies

Stress is a widespread factor and persons in every walk of life have to face it. The employees working in different organizations have to deal with stress. Especially Mobile phone Companies are under a great deal of stress due to many previous circumstances of stress. These stresses supply to decrease managerial routine, decreased employee by and large performance, decreased excellence of job, high staff proceeds, and absence due to health problems such as apprehension, misery, annoyance and back pain. Six components of job stress: Lack of administrative support, excessive work demand, problematic customer relations, coworker's relationship, family & work life balance and riskiness of job were examined in this study. The purpose of the study is to investigate the stress interrelated problems of Mobile phone Companies and examine the relationship between stress and performance. And finally the impact of stress on employee performance. For this purpose 140 questionnaires were filled by Mobile phone Companies employees Jazz, Telenor, Ufone, Mobilink, Zong and Instafone. The results show that all the components of stress cause great stress in Mobile companies and then diminish their routine