Are online payment systems customer-centric? : a study on Indian public sector banks
Year of publication: |
2010
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Authors: | Kundu, Sukanya ; Datta, Saroj K. |
Published in: |
International journal of technology marketing : IJTMkt. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-878X, ZDB-ID 2193394-7. - Vol. 5.2010, 4, p. 345-362
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Subject: | Elektronisches Geld | Electronic money | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Öffentliche Bank | Public bank | Indien | India | 2005-2009 |
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