Are Retail Banks Satisfying Their Customers in Costa Rica?
Year of publication: |
2011
|
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Authors: | Hart-Kozloski, Laura |
Other Persons: | Lopez, Jose (contributor) ; Jalbert, Mercedes (contributor) ; Jalbert, Terrance (contributor) ; Rampersad, Alison (contributor) |
Publisher: |
[2011]: [S.l.] : SSRN |
Subject: | Costa Rica | Privatkundengeschäft | Personal banking | Beziehungsmarketing | Relationship marketing | Strategisches Management | Strategic management | Kundenzufriedenheit | Customer satisfaction |
Extent: | 1 Online-Ressource (14 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: Global Journal of Business Research, Vol. 1, No. 2, pp. 73-86, 2008 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments 2008 erstellt |
Classification: | G2 - Financial Institutions and Services |
Source: | ECONIS - Online Catalogue of the ZBW |
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